Veterans Complaint Hotline Activated

The Presidents promised hotline for veteran complaints has officially launched. The phone line (855-948-2311) is designed to collect, process and respond to the complaints of individual veterans in a responsive, timely and accountable manner, according to the Department of Veterans Affairs. VA Secretary Shulkin described the initial roll out of the line as a soft launch, with live-answer agents receiving and processing some of the calls. By Aug. 15, the hotline will have continuous coverage from a live operator 24 hours a day, every day of the week.

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