VA Veterans Experience Office Strives to Improve Veteran Care and Benefits

The Department of Veterans Affairs established the Veterans Experience Office (VEO) to capture, share and improve the experience of all those served by the VA. VEO listens to the voice of Veterans, their families, caregivers and survivors and is aimed at enhancing their access to care, benefits and services.

Read a key example of the VEO at work ( ) AND the rationale for establishing the VEO and appointing the Chief Veterans Experience Officer:

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